Privacy Policy

1. Data Protection Overview

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information on the subject of data protection can be found in our privacy policy below.

Data Collection on This Website
Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Responsible Party” in this privacy policy.

How do we collect your data?
On one hand, your data is collected when you provide it to us. This may include data that you enter into a contact form, for example.
Other data is collected automatically or with your consent when you visit the website through our IT systems. This mainly includes technical data (e.g., internet browser, operating system, or time of the page access). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to obtain information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time regarding this or any other questions about data protection.

Analysis Tools and Third-Party Tools
When visiting this website, your browsing behavior may be statistically analyzed. This is primarily done using so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:
Infomaniak
The provider is Infomaniak, Infomaniak Network AG, Rue Eugène Marziano 25, 1227 Les Acacias (GE), Switzerland (hereinafter “Infomaniak”). When you visit our website, Infomaniak collects various log files including your IP address.
Infomaniak is a tool for creating and hosting websites. Infomaniak stores cookies or other recognition technologies that are necessary for the presentation of the site, the provision of certain website functions, and ensuring security (necessary cookies).
Details can be found in Infomaniak’s privacy policy: https://www.infomaniak.com/en/legal/general-data-protection-regulation

3. General Information and Mandatory Disclosures

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various pieces of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission on the Internet (e.g., communication by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Information on the Responsible Party
The responsible party for data processing on this website is:
MWG VISION CONSULTING – FZCO
Dubai Silicon Oasis
DSO-IFZA
IFZA Properties
Dubai, United Arab Emirates
Email: gastro@matthiasgerig.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will occur after these reasons cease to apply.

4. Data Collection on This Website

Cookies
Our websites use so-called “cookies.” Cookies are small data packets that do not cause any damage to your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g., cookies for handling payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies are used to evaluate user behavior or for advertising purposes.
Cookies that are necessary to carry out the electronic communication process, to provide certain functions you desire (e.g., for the shopping cart function), or to optimize the website (e.g., cookies to measure the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, processing takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.

Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website – for this purpose, the server log files must be collected.

Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you enter in the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Communication via WhatsApp
We use the WhatsApp instant messaging service for communication with our customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication is carried out via end-to-end encryption (peer-to-peer), which ensures that WhatsApp or other third parties cannot access the message content. However, WhatsApp does receive metadata that is generated during the communication process (e.g., sender, recipient, and timestamp).
According to its own statements, WhatsApp shares personal data with its U.S.-based parent company Meta. Further details on data processing can be found in WhatsApp’s privacy policy: https://www.whatsapp.com/legal/#privacy-policy.
The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, prospects, and other business and contractual partners (Art. 6(1)(f) GDPR). If a corresponding consent was requested, the data is processed exclusively on the basis of consent; this can be revoked at any time with effect for the future.
The communication contents exchanged on WhatsApp remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after processing your request). Mandatory statutory provisions – especially retention periods – remain unaffected.

5. Advertising

Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads allows us to display advertisements in the Google search engine or on third-party websites when users enter certain search terms in Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available at Google (e.g., location data and interests) (audience targeting). As a website operator, we can quantitatively evaluate this data, for example, by analyzing which search terms led to the display of our advertisements and how many ads led to corresponding clicks.
The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/

6. eCommerce and Payment Providers

Processing Customer and Contract Data
We collect, process, and use personal customer and contract data for the establishment, content arrangement, and modification of our contractual relationships. Personal data concerning the use of this website (usage data) is only collected, processed, and used to the extent necessary to enable the user to use the service or for billing purposes. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data will be deleted after the completion of the order or termination of the business relationship and upon expiry of any existing statutory retention periods. Statutory retention obligations remain unaffected.

Data Transmission upon Contract Conclusion for Services and Digital Content
We only transmit personal data to third parties when this is necessary within the framework of contract processing, for example, to the credit institution responsible for payment processing.
No further transmission of data takes place, or only if you have expressly consented to such a transfer. Your data will not be disclosed to third parties without your explicit consent, for example for advertising purposes.
The basis for data processing is Art. 6(1)(b) GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

7. Audio and Video Conferencing

Data Processing
We use online conferencing tools, among others, to communicate with our customers. The specific tools we use are listed below. When you communicate with us via video or audio conferencing over the Internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.
The conferencing tools collect all data that you provide or use to utilize the tools (email address and/or phone number). Additionally, the conferencing tools process the duration of the conference, the start and end times (time) of participation, the number of participants, and other “contextual information” related to the communication process (metadata).
Moreover, the provider of the tool processes all technical data required for handling the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.
If content is exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.
Please note that we do not have full control over the data processing operations of the tools used. Our options are primarily governed by the corporate policies of the respective providers. For more information on data processing by the conferencing tools, please refer to the privacy policies of the respective tools listed below.

Purpose and Legal Bases
The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). The use of the tools also serves to generally simplify and accelerate communication with us or our company (legitimate interest under Art. 6(1)(f) GDPR). If consent has been requested, the use of the respective tools is based on this consent; consent can be revoked at any time with effect for the future.

Storage Duration
Data collected directly by us via the video and conferencing tools will be deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.
We have no influence on the storage duration of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please consult the privacy policies of the respective conferencing tool providers.

Conferencing Tools Used

Zoom
We use Zoom. The provider is Zoom Communications Inc., 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom’s privacy policy: https://zoom.us/privacy

Skype for Business
We use Skype for Business. The provider is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. Details on data processing can be found in Skype’s privacy policy: https://privacy.microsoft.com/en-us/privacystatement

Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in the Microsoft Teams privacy policy: https://privacy.microsoft.com/en-us/privacystatement

Google Meet
We use Google Meet. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Details on data processing can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en

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